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SOLUTIONS · HUMAN FRICTION
HR, legal, commercial, governance. The places where disagreement is a tax on the institution: small enough that no single dispute seems urgent, common enough that together they absorb thousands of hours. TACITUS makes the dispute legible before the organization turns it into rumor, delay, or avoidable escalation.
The same eight primitives that describe a policy crisis or peace negotiation describe a manager-team dispute. The vocabulary changes; the structure does not.
| Primitive | In this domain |
|---|---|
| Actor | Employee, manager, HR officer, counsel, director |
| Claim | "The manager retaliated after the complaint." |
| Interest | Job security. Dignity at work. Continued employment. |
| Commitment | Signed settlement, mediated agreement, promotion plan |
| Leverage | Institutional role, timing, access to legal support |
HR & workplace
A cross-functional grievance, three managers, four months of Slack messages , structured into a single timeline.
Legal & ADR
Three-year commercial dispute across 14 contracts, structured per commitment, with every claim traced to its source document.
Commercial
A $4.2M force-majeure claim structured against the underlying contract, with every disputed clause mapped to the parties that signed it.
Board & governance
A board disagreement over a $340M acquisition, with every claim separated from commitment, every commitment time-stamped.
PRAXIS is the experimental workbench. Open it on a case you know and see actors, claims, commitments, and contradictions structured against the ontology.
The capsules for mediation and human friction
The room runs on judgment that was never written down. Capsules make a practice portable: the mediator's discipline, the dispute's structure, and language that has already survived both parties' lawyers.
User capsule
The mediator’s mandate and neutrality constraints — what may be said, to whom, and what must stay in the room.
Situation capsule
Parties, positions, extracted interests, commitments tracked against behavior, contradictions kept explicit instead of smoothed.
Tool capsule
The escalation-ladder test, interest-extraction prompts, the discipline of never letting a commitment go unowned.
Output capsule
Session summaries and agreement language in the register both sides have already accepted.